l89 35's Privacy Policy

l89 35 places the highest priority on the privacy of its users. This Privacy Policy ("Policy") applies to the use of l89 35's website and related services. By registering on the website, managing an account, or using any service, you are considered to have accepted the terms of this Policy.

This Policy is an inseparable part of l89 35's overall Terms and Conditions. It is advisable to read both documents together, as they complement each other and together provide a complete understanding of the legal relationship between you and l89 35.

This Policy applies to users located in Bangladesh. l89 35 conducts its operations in accordance with the applicable data protection and cybersecurity laws and regulations of Bangladesh.

l89 35 collects two types of information — personally identifiable information and non-identifiable technical information.

2.1 Personal Information

• Full name and date of birth
• Email address and mobile number
• National ID (NID) or passport number (for identity verification purposes)
• Bank account details, bKash / Nagad / Rocket / Upay number (for processing transactions)
• Residential address
• Username and password (stored in encrypted form)

2.2 Technical and Usage Information

• IP address and device identifier
• Browser type, operating system, and device model
• Time of site access, session duration, and list of pages visited
• Gameplay history, bet amounts, and transaction records
• Preference-related information collected via cookies and local storage

l89 35 collects user information through the following methods:

• Registration Form: Information you provide directly when creating an account, such as name, email, mobile number, and so on.
• Identity Verification Process (KYC): Government-issued ID or other documents uploaded for account verification.
• Financial Transactions: Payment-related information collected during deposits and withdrawals.
• Automatic Collection: Technical information collected automatically through cookies, web beacons, and similar technologies while you use the site.
• Customer Support Communication: Information provided during live chat or email correspondence.

l89 35 uses the information it collects only for specific and legitimate purposes. The main purposes are listed below:

4.1 Service Delivery and Operations

Personal information is used to create and verify accounts, process deposits and withdrawals, manage gameplay, and provide VIP benefits.

4.2 Security and Fraud Prevention

Technical information is analysed to detect and prevent unauthorised account access, fraudulent activity, and money laundering risks.

4.3 Customer Support

l89 35's 24/7 customer support team may use your account information to resolve issues or answer your questions. Customer support is available in Bengali and English via live chat and email.

4.4 Responsible Gaming

l89 35 takes responsible gaming seriously. Information is used to analyse user gameplay patterns, identify unusual or harmful behaviour, and intervene when necessary.

4.5 Communication and Notifications

Your email or mobile number may be used to send important account notifications, security alerts, transaction confirmations, and service updates. You can opt out of promotional messages at any time.

l89 35 follows industry-standard technical and organisational measures to keep user information secure.

5.1 Encryption and SSL

All data is transferred using SSL (Secure Sockets Layer) encryption. Sensitive information such as passwords and payment details is stored with additional layers of hashing and encryption.

5.2 Retention Period

Information will be retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a defined period due to legal obligations, dispute resolution, or fraud investigations.

5.3 Access Control

Only authorised staff may access your personal information, and only to the extent required to carry out their responsibilities. All staff are bound by strict confidentiality agreements and receive regular security training.

l89 35 does not sell your personal information or disclose it to third parties without authorisation for commercial purposes. However, information may be shared in the following limited circumstances:

6.1 Payment Processors

The necessary financial information is shared with bKash, Nagad, Rocket, Upay, and bank transfer processors to complete deposits and withdrawals. These service providers follow their own privacy policies and may use the information only for processing transactions.

6.2 Technology and Service Partners

A limited amount of technical information may be shared with selected partners for operating game software, technology services, and analytics tools. In such cases, those partners are required to comply with l89 35's guidelines and privacy standards.

6.3 Legal Obligations

Disclosure of information may be legally required under applicable Bangladesh law, court orders, or legitimate requests from government authorities.

Cookies and similar tracking technologies are used to keep l89 35's website running effectively and to improve the user experience.

7.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure the core functionality of the site. Without these, the site will not work properly.
• Functional Cookies: Used to remember your preferred language, theme, or other settings.
• Analytics Cookies: Collect statistical data to understand which pages of the site are used most.

7.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may prevent many features of the site from working correctly. For more information about cookies, see the contact-related questions in our FAQ section.

l89 35 believes that users have clear rights regarding their personal information. Your rights are described below:

8.1 Right of Access

You may request details of the information l89 35 holds about you at any time. Requests made by email will be fulfilled within a reasonable period.

8.2 Right of Correction

If your account contains incorrect or outdated information, you may request that it be corrected. In most cases you can update your information directly from your account settings.

8.3 Right of Deletion

You may request that your account be closed and that the stored information be deleted. However, some information may need to be retained for a defined period due to legal obligations.

8.4 Right to Object to Processing

You have the right to opt out of promotional communications or certain types of data use.

All casino and betting activities on l89 35 are intended only for persons aged 21 and above. Minors are not permitted to register, and no information is knowingly collected from them.

Age is verified at the time of registration, and additional verification via identity documents may be requested if needed. If it comes to our attention that information from a minor has been collected unknowingly, that account will be closed and the information deleted immediately.

l89 35 reserves the right to amend or update this Privacy Policy when necessary. Any significant changes will be clearly announced on the website, and where possible, registered users will also be notified by email.

Continuing to use the site after changes have been made will indicate that you have accepted the revised policy. It is therefore advisable to review this page on each visit. The date of the most recent update will always be shown at the top of the policy.

For any questions, information requests, or complaints regarding this Privacy Policy, please contact l89 35 through the following:

To learn more about l89 35, read our About Us page, where the site's services, values, and goals are described in detail.